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Privacy Policy
Peak Assessments
Effective Date: 1 February 2026
Last Updated: 1 February 2026
1. Introduction
Peak Assessments (“we,” “us,” “our”) is committed to safeguarding your personal information and respecting your privacy in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and all other applicable South African legislation.
This Privacy Policy sets out how we collect, use, store, share, and protect personal information when you visit our website (peakassessments.co.za), make use of our psychometric assessment services, or otherwise interact with us.
Responsible Party
Peak Assessments
Psychometrist: Michael Bennett (Registered Psychometrist PMT0099953)
Location: Johannesburg, South Africa
Email: info@peakassessments.co.za
2. Definitions
“Personal Information” means information relating to an identifiable, living, natural or juristic person, including but not limited to name, contact details, identity number, employment information, educational history, psychometric assessment results, and any other information defined as personal information under POPIA.
“Special Personal Information” means personal information concerning a data subject’s religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health, sex life, biometric information, or criminal behaviour. Psychometric assessment data may include elements classified as special personal information.
“Processing” means any operation performed on personal information, including collection, receipt, recording, organisation, storage, updating, retrieval, consultation, use, dissemination, merging, restriction, degradation, erasure, or destruction.
“Data Subject” means the individual or entity to whom personal information relates.
3. Personal Information We Collect
3.1 Information You Provide Directly
- Full name, surname, and title
- Identity number or date of birth
- Contact details (email address, telephone number, physical address)
- Educational history and qualifications
- Employment history and current occupation
- Language preferences (English / Afrikaans)
- Payment and billing information
3.2 Psychometric Assessment Data
- Personality trait assessments
- Aptitude and cognitive ability test results
- Interest inventories
- Career guidance assessments
- Cultural fit assessments
- Pre-employment screening results
- Competence verification outcomes
- Interview notes and observations
3.3 Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website
- Cookie data (see our Cookie Policy)
3.4 Information from Third Parties
- Employer-provided information (for corporate assessments)
- Educational institution referrals
- Parent or guardian information (for minor data subjects)
4. Purposes of Processing
We process your personal information for the purposes and on the legal bases outlined below.
| Purpose | Legal Basis |
|---|---|
| Conducting psychometric assessments for career guidance | Consent / Legitimate Interest |
| Pre-employment screening and competence verification | Contract / Legitimate Interest |
| Cultural fit assessments for organisations | Contract / Legitimate Interest |
| Providing assessment reports and feedback | Contract |
| Communicating with you about our services | Consent / Contract |
| Processing payments and invoicing | Contract / Legal Obligation |
| Improving our services and website functionality | Legitimate Interest |
| Compliance with legal and professional obligations | Legal Obligation |
| Marketing communications (with your consent) | Consent |
| Research and statistical analysis (anonymised data only) | Legitimate Interest |
5. Special Personal Information
Psychometric assessments may involve the processing of special personal information, including psychological profiles and health-related data. We process such information only where:
- You have given your explicit written consent;
- It is necessary for the establishment, exercise, or defence of a right or obligation in law;
- It is required for historical, statistical, or research purposes; or
- Processing is otherwise permitted under POPIA.
We apply enhanced security measures to all special personal information and restrict access strictly to authorised personnel.
6. Consent
6.1 General Consent
By engaging our services, submitting information through our website, or completing assessment forms, you consent to the collection, processing, and storage of your personal information as described in this Privacy Policy.
6.2 Consent for Minors
For data subjects under the age of 18, we require written consent from a parent or legal guardian before conducting any assessment or processing any personal information.
6.3 Withdrawal of Consent
You may withdraw your consent at any time by contacting us at info@peakassessments.co.za. Please note that withdrawal of consent may limit our ability to provide services to you and does not affect the lawfulness of any processing carried out prior to withdrawal.
7. Sharing of Personal Information
7.1 Authorised Recipients
- Employers / Organisations: Assessment results and reports where you have been referred by an employer or where assessments are conducted for employment purposes, and where your consent has been obtained.
- Educational Institutions: Career guidance reports where appropriate consent exists.
- Parents / Guardians: Reports and information relating to minor data subjects.
7.2 Service Providers
- Payment processors
- IT and hosting service providers
- Cloud storage providers
- Professional advisors (legal, accounting)
7.3 Legal Requirements
We may disclose personal information where required by law, regulation, court order, or governmental authority, including to:
- The Health Professions Council of South Africa (HPCSA)
- The Information Regulator
- Law enforcement agencies
All third parties with whom we share personal information are required to respect its security and process it in accordance with POPIA.
8. Cross-Border Transfers
We do not, as a rule, transfer personal information outside South Africa. Where a cross-border transfer is necessary (for example, through the use of cloud storage services), we ensure that:
- The recipient country maintains adequate data protection laws;
- The recipient is subject to a binding corporate agreement or contractual terms that provide adequate protection; or
- You have given explicit consent to the transfer.
9. Retention of Personal Information
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law or professional standards.
| Type of Information | Retention Period |
|---|---|
| Psychometric assessment records | 5 years from date of assessment (or longer if required by HPCSA guidelines) |
| Financial and billing records | 5 years (per SARS requirements) |
| Website analytics data | 2 years |
| Marketing consent records | Duration of consent plus 1 year |
| Employment screening records | As agreed with corporate client (minimum 2 years) |
Once the applicable retention period has expired, personal information is securely deleted or irreversibly anonymised.
10. Security Measures
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data both in transit and at rest
- Secure, password-protected systems and databases
- Role-based access controls limiting personnel access to personal information
- Regular security assessments and system updates
- Secure physical storage for paper-based records
- Confidentiality agreements with all staff and service providers
- Regular data backup procedures
No data transmission or storage system can be guaranteed to be entirely secure. In the event of a data breach, we will notify affected data subjects and the Information Regulator in accordance with POPIA.
11. Your Rights as a Data Subject
Under POPIA, you have the following rights:
- Access — Request confirmation of whether we hold your personal information and obtain a copy of it.
- Correction — Request the correction or deletion of personal information that is inaccurate, irrelevant, excessive, outdated, incomplete, misleading, or unlawfully obtained.
- Deletion — Request the deletion of your personal information in certain circumstances.
- Objection — Object to the processing of your personal information on reasonable grounds.
- Withdrawal of Consent — Withdraw consent you have previously given.
- Complaint — Lodge a complaint with the Information Regulator.
To exercise any of these rights, please contact us using the details provided in Section 14. We will respond within a reasonable period, not exceeding 30 days. A reasonable fee may be charged for access requests, as permitted by POPIA.
12. Automated Decision-Making
Psychometric assessments involve standardised scoring methodologies. However, all assessment reports are reviewed and interpreted by a registered psychometrist (Michael Bennet) before being issued. No significant decisions affecting you are made solely on the basis of automated processing without human oversight.
13. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. For full details, please refer to our separate Cookie Policy.
14. Contact Information
For any queries, requests, or complaints regarding this Privacy Policy or the way we process your personal information, please contact:
Information Officer
Michael Bennett
Peak Assessments
Email: info@peakassessments.co.za
Phone: 069 539 2670
Address: 183 Bentel Avenue, Jansen Park, Boksburg
Information Regulator (South Africa)
If you are not satisfied with our response, you may lodge a complaint with:
The Information Regulator
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O. Box 31533, Braamfontein, Johannesburg, 2017
Email: complaints.IR@justice.gov.za
Website: https://inforegulator.org.za
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be published on our website with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically. Material changes will be communicated to you by email or by prominent notice on our website.
16. Governing Law
This Privacy Policy is governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act 4 of 2013, the Electronic Communications and Transactions Act 25 of 2002, and the Health Professions Act 56 of 1974.
By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
Peak Assessments is committed to protecting your personal information and delivering transparent, ethical psychometric services.