Privacy Policy
Peak Assessments
Effective Date: 1 February 2026
Last Updated: ! February 2026
1. INTRODUCTION
Peak Assessments (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African legislation.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use our website (https://peakassessments.co.za), engage our psychometric assessment services, or otherwise interact with us.
Responsible Party:
Peak Assessments
Psychometrist: Michael Bennet (Registered Psychometrist)
Location: Johannesburg, South Africa
Email: info@peakassessments.co.za
2. DEFINITIONS
“Personal Information” means information relating to an identifiable, living, natural person or juristic person, including but not limited to: name, contact details, identity number, employment information, educational history, psychometric assessment results, and any other information defined as personal information under POPIA.
“Special Personal Information” means personal information concerning a data subject’s religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health, sex life, biometric information, or criminal behaviour. Psychometric assessment data may include elements classified as special personal information.
“Processing” means any operation concerning personal information, including collection, receipt, recording, organisation, storage, updating, retrieval, consultation, use, dissemination, merging, restriction, degradation, erasure, or destruction.
“Data Subject” means the person to whom personal information relates.
3. PERSONAL INFORMATION WE COLLECT
We collect and process the following categories of personal information:
3.1 Information You Provide Directly
- Full name, surname, and title
- Identity number or date of birth
- Contact details (email address, telephone number, physical address)
- Educational history and qualifications
- Employment history and current occupation
- Language preferences (English/Afrikaans)
- Payment and billing information
3.2 Psychometric Assessment Data
- Personality trait assessments
- Aptitude and cognitive ability test results
- Interest inventories
- Career guidance assessments
- Cultural fit assessments
- Pre-employment screening results
- Competence verification outcomes
- Interview notes and observations
3.3 Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website
- Cookie data (see our Cookie Policy)
3.4 Information from Third Parties
- Employer-provided information (for corporate assessments)
- Educational institution referrals
- Parent/guardian information (for minor data subjects)
4. PURPOSE OF PROCESSING
We process your personal information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Conducting psychometric assessments for career guidance | Consent / Legitimate Interest |
| Pre-employment screening and competence verification | Contract / Legitimate Interest |
| Cultural fit assessments for organisations | Contract / Legitimate Interest |
| Providing assessment reports and feedback | Contract |
| Communicating with you about our services | Consent / Contract |
| Processing payments and invoicing | Contract / Legal Obligation |
| Improving our services and website functionality | Legitimate Interest |
| Compliance with legal and professional obligations | Legal Obligation |
| Marketing (with your consent) | Consent |
| Research and statistical analysis (anonymised) | Legitimate Interest |
5. SPECIAL PERSONAL INFORMATION
Psychometric assessments may involve the processing of special personal information, including psychological profiles and health-related information. We process such information only:
- With your explicit written consent;
- Where necessary for the establishment, exercise, or defence of a right or obligation in law;
- Where required for historical, statistical, or research purposes; or
- As otherwise permitted by POPIA.
We implement enhanced security measures for special personal information and limit access to authorised personnel only.
6. CONSENT
6.1 General Consent
By engaging our services, submitting information through our website, or completing assessment forms, you consent to the collection, processing, and storage of your personal information as described in this Privacy Policy.
6.2 Consent for Minors
For data subjects under the age of 18, we require written consent from a parent or legal guardian before conducting any assessments or processing personal information.
6.3 Withdrawal of Consent
You may withdraw your consent at any time by contacting us at [Insert Email Address]. Note that withdrawal of consent may affect our ability to provide services to you and does not affect the lawfulness of processing conducted prior to withdrawal.
7. SHARING OF PERSONAL INFORMATION
We may share your personal information with:
7.1 Authorised Recipients
- Employers/Organisations: Assessment results and reports where you have been referred by an employer or where assessments are conducted for employment purposes (with your consent)
- Educational Institutions: Career guidance reports where appropriate consent exists
- Parents/Guardians: For minor data subjects
7.2 Service Providers
- Payment processors
- IT and hosting service providers
- Cloud storage providers
- Professional advisors (legal, accounting)
7.3 Legal Requirements
We may disclose personal information where required by law, regulation, court order, or governmental authority, including to:
- The Health Professions Council of South Africa (HPCSA)
- The Information Regulator
- Law enforcement agencies
We require all third parties to respect the security of your personal information and process it in accordance with POPIA.
8. CROSS-BORDER TRANSFERS
We generally do not transfer personal information outside South Africa. Where cross-border transfer is necessary (e.g., cloud storage services), we ensure that:
- The recipient country has adequate data protection laws; or
- The recipient is bound by a binding corporate agreement or contractual terms providing adequate protection; or
- You have provided explicit consent to the transfer.
9. RETENTION OF PERSONAL INFORMATION
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law or professional standards:
| Type of Information | Retention Period |
|---|---|
| Psychometric assessment records | 5 years from date of assessment (or longer if required by HPCSA guidelines) |
| Financial/billing records | 5 years (SARS requirements) |
| Website analytics data | 2 years |
| Marketing consent records | Duration of consent plus 1 year |
| Employment screening records | As agreed with corporate client, minimum 2 years |
After the retention period, personal information is securely deleted or anonymised.
10. SECURITY MEASURES
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction, including:
- Encryption of sensitive data in transit and at rest
- Secure, password-protected systems and databases
- Access controls limiting personnel access to personal information
- Regular security assessments and updates
- Secure physical storage for paper records
- Confidentiality agreements with staff and service providers
- Regular backup procedures
Despite our best efforts, no data transmission or storage system is 100% secure. In the event of a data breach, we will notify affected data subjects and the Information Regulator as required by POPIA.
11. YOUR RIGHTS AS A DATA SUBJECT
Under POPIA, you have the right to:
- Access: Request confirmation of whether we hold your personal information and request access to such information
- Correction: Request correction or deletion of inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or unlawfully obtained personal information
- Deletion: Request deletion of your personal information in certain circumstances
- Object: Object to processing of your personal information on reasonable grounds
- Withdraw Consent: Withdraw previously given consent
- Complain: Lodge a complaint with the Information Regulator
To exercise any of these rights, please contact us using the details in Section 14. We will respond to requests within a reasonable time, not exceeding 30 days. We may charge a reasonable fee for access requests as permitted by POPIA.
12. AUTOMATED DECISION-MAKING
Psychometric assessments involve standardised scoring and interpretation. However, all assessment reports are reviewed and interpreted by a registered psychometrist (Michael Bennet) before being issued. No significant decisions are made solely on automated processing without human involvement.
13. COOKIES AND TRACKING
Our website uses cookies and similar tracking technologies. For detailed information, please refer to our separate Cookie Policy.
14. CONTACT INFORMATION
For any queries, requests, or complaints regarding this Privacy Policy or our processing of your personal information, please contact:
Information Officer:
Michael Bennet
Peak Assessments
Email: info@peakassesssments.co.za
Phone: 069 539 2670
Address: 183 Bentel Avenue, Jansen Park,Boksburg
Information Regulator (South Africa):
If you are not satisfied with our response, you may lodge a complaint with:
The Information Regulator
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O. Box 31533, Braamfontein, Johannesburg, 2017
Email: complaints.IR@justice.gov.za
Website: https://inforegulator.org.za
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Material changes will be communicated to you via email or prominent notice on our website.
16. GOVERNING LAW
This Privacy Policy is governed by the laws of the Republic of South Africa, including POPIA, the Electronic Communications and Transactions Act 25 of 2002, and the Health Professions Act 56 of 1974.
By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
Peak Assessments is committed to protecting your personal information and providing transparent, ethical psychometric services.